Terms & Conditions

1. About us

Motovera Motors is a trading name of Motovera Ltd, a company registered in England and Wales (company number 16782529), whose registered office is at 12 Mandervell Road, Oadby, Leicester, LE2 5LQ.

• Email: sales@motovera.co.uk
• Phone: 0116 456 5601
• Post: Motovera Motors, 12 Mandervell Rd, Oadby, Leicester, LE2 5LQ

2. Vehicle information on this website

We work hard to make sure every listing is accurate, but some details, such as specifications, features and fuel economy, come from third-party industry data and can occasionally be wrong. Photos are for illustration and may show optional extras. Please check anything that matters to your decision with us before you buy.

Cars are offered subject to availability and may be sold before the website is updated. If we make an obvious mistake, for example in a price, we’ll let you know and give you the choice to continue at the correct price or cancel.

3. Prices

The price shown for each car is the full price you pay. We don’t add administration, preparation or other compulsory fees on top.

4. Reserving a car

To reserve a car, we take an Admin & Vehicle Holding Fee of £250. We then take the car off sale and prepare it for you. The fee comes off the price of the car when you complete your purchase.

The holding fee is non-refundable if you decide not to go ahead, because we’ll have taken the car off sale and started preparing it. We will refund it in full if the problem is on our side, for example if:

• we can’t have the car ready by the date we agreed;
• the car develops a mechanical or technical fault before you collect it;
• the car isn’t as we described it.

Reserving without visiting us: if you reserve by phone, email or online without coming to our premises, you have the legal right to cancel within 14 days, and we’ll refund the holding fee in full within 14 days of you telling us.

5. Test drives

• You must hold a full, valid driving licence and show it to us before the drive.
• A member of our team may go with you, and we may decline a test drive at our discretion.
• You must drive carefully and within the law. You’re responsible for any fines, penalties or charges incurred during the drive.
• Please bring any accompanying mechanic or inspector to the appointment you’ve booked.

6. Part exchange

• Any valuation or offer we give online or by phone is based on the details you provide. It isn’t final until we’ve inspected the car at our premises, and it may change if the car’s condition, mileage or history is different from what you told us.
• You must be the legal owner of the car (or have the owner’s permission) and bring the V5C logbook, all keys, and any service history you have.
• You must tell us about any outstanding finance on the car. We’ll deduct the settlement amount from your part exchange value and pay it off.

7. Finance

We are not a lender. If you’d like to pay for your car with finance, we can pass your details, with your agreement, to a finance company, which will make its own lending decision. All finance is subject to status, and the terms of any agreement are set by the finance company.

8. Your legal rights

When you buy a car from us as a consumer, the Consumer Rights Act 2015 gives you important rights. The car must be of satisfactory quality, fit for purpose and as described, allowing for its age and mileage. In summary:

• Within 30 days of taking delivery, you can reject a car that doesn’t meet these standards and get a refund.
• Within 6 months, if a fault appears that was there when you bought the car, we’ll repair or replace it. If that doesn’t work, you can have a refund (less a deduction for use) or a price reduction.
• After 6 months, you may still have rights, but you may need to show the fault was there when you bought the car.

Normal wear and tear for the car’s age and mileage, and faults we told you about before you bought it, aren’t covered. Every car also comes with our 3-month warranty, in addition to these rights. See our Warranty page.

9. Buying without visiting us

If you buy a car without visiting our premises, for example over the phone and with delivery arranged, you have 14 days from receiving the car to cancel for any reason. You’ll need to return the car in the condition you received it, and we may deduct an amount for any loss in value beyond what’s needed to inspect it.

10. If something goes wrong

If you’re unhappy with anything, please contact us using the details above and we’ll do our best to put it right quickly.

We’re responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We don’t exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

11. Using this website

The content of this website belongs to us. You may view and share it for personal use, but not copy it for commercial use without our permission. Links to other websites are provided for convenience; we aren’t responsible for their content.

12. General

These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts. We may update these terms from time to time; the version on this page when you reserve or buy a car is the one that applies.